Privacy Policy

This Privacy Policy explains how MIT PRO may collect, use, store, protect, and process user information.

Data We May Collect

MIT PRO may collect name, email address, account information, license information, device identifiers, login/session information, usage activity, app performance logs, error/crash reports, support messages, payment-related references if applicable, technical diagnostics, IP address and browser/device information, and cookies or analytics data if used.

Why We Collect Data

Data may be used to create and manage accounts, provide license access, secure the platform, prevent misuse and unauthorized access, provide support, improve performance, monitor crashes/errors, improve user experience, detect abuse, fraud, or license violations, and comply with legal obligations.

Cookies and Analytics

If cookies or analytics are used, they may help understand website usage, improve performance, secure sessions, and improve the platform.

Third-Party Providers

MIT PRO may use third-party providers for hosting, domain/DNS, email, payment processing, analytics, licensing, customer support, security, and error tracking. These third-party services may process data according to their own policies.

Data Security

MIT PRO uses reasonable technical and organizational measures to protect user data. However, no system can be guaranteed completely secure.

Data Retention

MIT PRO may retain data as long as necessary to operate the platform, provide support, meet legal obligations, resolve disputes, prevent misuse, and enforce agreements.

User Rights

Depending on applicable law, users may request access, correction, deletion, or review of their personal data by contacting support@mitpro.ai.

User Compliance

Users are responsible for ensuring their use of MIT PRO complies with applicable rules, platform requirements, and privacy obligations relevant to them.

No Sale of Personal Information

MIT PRO does not sell personal information. Information is used for legitimate platform, support, security, licensing, and compliance purposes.

Contact

For privacy questions, contact support@mitpro.ai.